Internal Regulations
INTERNAL REGULATIONS INNOVACIÓN COLABORATIVA, S.L.U.
- INTERNAL REGULATIONS
Welcome to LOOM! The objective of these Internal Regulations (the “IR”) is to establish the framework for coexistence between LOOM and its various users and between each other in our LOOM facilities, to improve the experience of each of them and maximise their opportunities for development. This is a living document, which will be subject to periodic reviews to reflect the reality of our facilities at any given time. Amendments will be notified to users for their knowledge and observance in accordance with Clause 26 of the Terms of Business. The IR are an integral and essential part of all contracts entered into between LOOM and its users. The signing of any contract with LOOM presupposes acceptance of the IR and changes to them in the future. Some capitalised terms therefore refer to pre-defined terms in the contract, of which these Regulations are part as a Schedule.
2. THE LOOM SPACE
- Timetable: Access to LOOM may take place in different times and forms, based on the contract template signed. LOOM’s business operating and service hours are Monday to Friday between 09:00 am and 7:00 pm; except for national, regional and local holidays of the space’s However, LOOM may adjust the timetable of the staff during holiday periods or due to business needs, and within the customs and habits of the offices. For customers who have fixed workstations attached to offices and/or fixed workstations located in open space, they may enjoy twenty-four (24) hour access to the contracted space every day of the year, although they will not have LOOM support staff during non-business hours.
- Office use: The customer and user acknowledges and accepts that the use of LOOM spaces is limited to office use for purely business Events or celebrations may be organised in the common areas only under the supervision, organisation or authorisation of LOOM. LOOM may invoice the customer separately for these events, always at LOOM’s discretion.
- LOOM staff: Each LOOM Space normally has its own staff («Host«) to ensure compliance with the LOOM Space’s rules of coexistence in the general interest of the LOOM The Host is, therefore,
responsible for ensuring the undisturbed and orderly use of the LOOM Space by all users. The Host will also have access to the private spaces, to supervise and/or facilitate the use of the space by the customer
3. STATIONS
- Availability: LOOM offers different types of workstations. The contract for each user establishes the workstations contracted in each case. Ultraflex stands are subject to availability and require advance booking. LOOM cannot guarantee the use of the same flexible workstation by the same user on two different dates. Fixed workstations are reserved for the user that contracts them, during the term of their contract, although they are subject to exchange when organisational, production, economic or other reasons require this.
- Characteristics: All stations are equipped with a work desk and chair, and access to Wi-Fi. In addition, customers with a fixed workstation or office will also have access to the wireless The workstations do not have office stationery, which must be brought by each user. Some workstations are provided with drawers and/or cabinets, which may be used by the user during the term of their contract.
3.3 User obligations:
- At the end of the term of their contract, each user must give up the aforementioned furniture to LOOM; in particular the drawers or cabinet assigned to their station must be free of personal objects and in good condition. Otherwise, the lost items policy referred to in section 11 (Storage) of these IR will
- The workstations may only be used to carry out each user’s corporate or professional activity, without any other use, including The stations is may only be used as an office work station, and each user is responsible for the station(s) contracted, and the transfer of the contracted space to third parties is not permitted. All LOOM users, regardless of the type of contract they have (Ultraflex workstation, fixed workstation, office, private space or SPaaS contract) expressly assume and recognise that the workspace must be used specifically as office space, and no other use, such as leisure, private use, etc., of that space is permitted.
- In the event that the customer wishes to hold a corporate event — even in the case of a private space belonging to the customer — it will be necessary to request prior authorisation from LOOM, as
manager and party ultimately responsible for the LOOM Space, to determine its scope and requirements. LOOM reserves the right to maintain the exclusive right to organise this type of event in the LOOM Space in question.
4. SECURITY
- Data: Each user must provide their corporate or professional data for registration at the time of signing their contract. In addition, they must provide data (including official Spanish or foreigner identification or passport) relating to the persons who will access LOOM for the first They will subsequently establish their identity when so requested by the security personnel of the premises. Each of the users must apply the rules on data protection referred to in Clause 23 (Data Protection) of the Terms of Business.
- Compliance with current laws and regulations: Each user is responsible for complying with the applicable occupational health and safety standards. The signing of a contract with LOOM does not release each user from their occupational health and safety obligations, and therefore, each user will hold LOOM harmless from any liability arising from that matter.
- Security: LOOM spaces are equipped with various access security and/or surveillance measures, which must be respected at all times. Persons with access to LOOM must always have identification or access documentation provided by LOOM and return it at the end of their contract. In certain situations, LOOM may apply other similar access methods to improve the access security systems.
- Access control: The customer or user undertakes to comply with and ensure compliance with any security rules and measures implemented by LOOM to guarantee the surveillance and security at access points to the space. This will require the collaboration of the users in any measures that may be established by LOOM, in particular with regard to access, software, tools or systems provided for this purpose, which the customer agrees to respect and use.
- Liability and safekeeping of objects in LOOM: LOOM is a space for shared collaboration between different users. Therefore, each user is responsible for any object, device, information and documentation that they use at their workstation and must take proper care of LOOM is not liable for any items that may be misplaced or stolen by third parties at any given time. In the event that a user wishes to invite outsiders to the LOOM facilities, they must provide the LOOM and/or
building security staff with their identity data in advance and those outsiders must abide by the data protection regulations referred to in Clause 23 (Data Protection) of the Terms of Business.
5. HEALTH AND HYGIENE
Work station Terms of Use.- Each user is responsible for keeping the workstations assigned under their contract in sanitary and hygienic condition.
Office or kitchen terms of use.- Food and beverages must only be consumed in the specially designated spaces when available. If there is a kitchen, it will normally have a fridge, microwave, food handling area, sink and dishwasher. The spaces designated for the consumption of food or beverages at LOOM must be cleaned after use by each user. Each user will store food, cutlery and recyclable containers, etc., in an environmentally friendly manner in containers specially designated for this. Reusable cutlery and containers will be inserted into the dishwashers, after rinsing them in the sink. The use of kitchen utensils requires each user to clean and place them in their place after their use and washing. The use of fires and, in general, any activity that may generate fumes or odours is not permitted. All products stored in the refrigerators may be removed every Friday, regardless of when they were placed in it. All of this to keep the common kitchen areas clean and sanitary.
Toilets terms of use.- The toilets must be used with consideration for other users.
6. WELL-BEING
- Permitted activities and coexistence in the workplace: LOOM is a coworking environment, so all its users must ensure their own well- being and that of other For this reason, no activity carried out at LOOM by users must give rise to odours, fumes, vibrations, noise or the use or production of any harmful, unpleasant, unlawful or unhealthy substance. All LOOM spaces are provided with areas for recreation, rest and consumption of food and beverages, so that each user can face their day with maximum energy. Moreover, fixed and flexible workstations are usually included in an open space design, so that creativity and interaction emerge naturally. For this to be possible, each user must respect the others, maintaining a low tone of voice and holding meetings at sites specially designated for this. It is also requested that telephones be kept on vibrate or silent mode to avoid disturbing other users who also share the space.
- Temperature: In terms of maintenance of ambient temperature and humidity levels, all users need to use the centre’s doors and windows in a responsible manner, avoiding leaving them open and, in general, using thermostats responsibly.
- Pet-friendly spaces: LOOM spaces in which dogs are permitted (Dog Friendly LOOM) will have the corresponding rules to be observed by the owners, to always ensure harmonious coexistence and an adequate working space.
- Works: Customers agree to ensure, if applicable, any works that may result from the adaptation or remodelling of LOOM spaces, their facilities or any other element that are executed in the building of the owner of the space and that are agreed to by them, for their own LOOM will take all measures available to it to minimise any nuisance caused to users.
- Energy costs: To manage energy costs, the air-conditioning hours in the spaces will be from Monday to Friday, during the established office If the user needs to work on public holidays or weekends and wants to have the air conditioning on, they must notify the LOOM Space staff sufficiently in advance so that the air conditioning can be enabled during the weekend, thus minimising, as far as possible, energy costs.
7. GUESTS
- Advance notice: The space at LOOM is limited so guest access to the facilities must take place in coordination with the LOOM Host at the For this, the third-party visit must be scheduled at least one (1) day in advance, providing the Host with the data of the persons to whom access to the facilities. For visits that occur unexpectedly or without prior notice to the Host, the guest(s) must register when entering the LOOM Space, as deemed appropriate by the Host at the time.
- Designated spaces: Due to the nature of the space and also to ensure the well-being of other users, guests may not occupy workstations, be they flexible or fixed, and may only remain in the premises while accompanied by their hosts, in places specially designated for this Offices and meeting rooms previously reserved by the user, and the recreation areas of the premises, i.e., to the extent applicable, terraces, gardens, etc. are designated for guests when they are not being used to hold events, training activities or other events. LOOM reserves the right to admission to all its spaces.
8. ACCESS BY MINORS
LOOM Spaces are shared workspaces where all users and customers must contribute to maintaining a professional environment. LOOM, therefore, advises against access to the LOOM Space by minors accompanying a user or customer, as in any office. However, in the event that the user needs to access a LOOM Space with a minor on an one-off basis, LOOM will allow that exceptional access as a one-off courtesy to the customer, who may access the space with the minor under their full liability and responsibility, holding LOOM completely harmless at all times and for any action whatsoever.
Access by minors to the LOOM Space will be for a limited period of time and provided that they do disrupt other users or customers; otherwise, LOOM may ask the user with the minor to leave the LOOM Space with the minor immediately.
9. MEETING, TRAINING AND INNOVATION ROOMS
The use of meeting, training and innovation rooms is subject to advance booking through the computer system available at the time, or, on a secondary basis, through the space’s Host, and to the payment of applicable fees. The following is established for the proper functioning of the rooms available in each LOOM Space:
- Simultaneous use and booking: LOOM may limit the simultaneous use by users of Meeting Rooms within the same LOOM
- Advance booking: Minimum advance notice may be established for Room bookings. For unforeseen meetings, the user can consult each space’s Host, in accordance with its
- Availability: To ensure the availability of the Room, and given that it is a resource open to third parties, it is recommended that users book them as early as possible through the available
- Cancellations with minimum notice: Once the booking of a meeting, training or innovation room has been made, the cancellation must take place with at least twenty-four (24) hours’ notice, unless LOOM applies a different notice period, in which case it will inform the users of it. If the meeting room is not cancelled in due time, LOOM may invoice the user or customer who made the booking for
- Respect for third parties’ bookings: All users must respect the bookings made by other members of the LOOM community, provided
that these bookings meet these criteria of reasonableness and appropriate shared use.
- Limitation of hours per day: In time spaces or slots with high demand for the use of meeting rooms, they may be limited to a maximum number of bookings and a certain number of hours/day of use per
- Incidents: Any incident must be communicated to the Hosts so that they may take action for the benefit of the Community and the common good of the
- Timetable for the use of the rooms: As a general rule, meeting rooms may be used and booked within the LOOM Space’s business hours and with the presence of the Host. However, outside these hours, LOOM may, at its sole discretion, enable the possibility of booking meeting rooms for use by a specific type of In addition, the possibility of contracting the use of the rooms may be established with the Events area, with the due notice.
- Proper use of the Rooms and Common Spaces: All users of the Meeting Rooms must look after the rooms, leaving them ready, clean and tidy for their subsequent use by other
10. COMMON AND REST AREAS
- Specified areas: Each LOOM space has common and rest areas, which may be indoors or outdoors (garden, terrace, etc.) and will be duly indicated on the plan delivered to the customer. The common areas have been designed for that purpose and should not be used for any other purpose. Subject to the health and hygiene rules referred to in section five (5) on Health and Hygiene, they may also be used for the consumption of food and beverages, unless they are reserved for the holding of any event, in which case the Host will duly notify users.
- Events: Users may not organise events in the recreation areas or any other LOOM area without the Host’s prior written authorisation and hiring of the corresponding services. To use recreational areas to hold training or other events, the user must book the space, which is subject to availability, as far as possible in
11. STORAGE
LOOM spaces do not have a safe or storage facility, although some may have locker facilities for smaller items. Storage of dangerous or illicit substances is not permitted. Furthermore, LOOM may freely dispose of, as it deems appropriate, (i) any lost items not claimed by their rightful owner within 10 days, or (ii) any items or furniture not removed from the office at the end of the contract; however, LOOM may not be held liable for any damages or loss, resulting from this.
12. WI-FI USE AND INTERNET ACCESS
- Level of service: LOOM always tries to offer the best connectivity standards at all times, via Wi-Fi or wired connection. Despite this, service interruptions occur on some occasions, which we always try to resolve as soon as possible. However, LOOM is not responsible for any interruption in the service due to causes outside its control, or their
- Responsibility and obligations of the customer: The responsible use of the Wi-Fi requires each user to use access networks responsibly and legally. Access, manipulation and exchange of information on networks that are unlawful in nature or that may compromise LOOM’s reputation or that of any of the users is prohibited. Therefore, LOOM may limit access to certain websites, certain ports of entry and types of networks (P2P and Proxies). The network is publicly accessible and is therefore not secure, and each user must take the precautions expected from a reasonable professional. Abusive use of the network, when it may compromise the normal use of the Wi-Fi service by other users, may also be limited.
- LOOM authorisation: In addition, any cabling in addition to the cables offered by LOOM must have express permission from LOOM or the Space Host’s technical staff. LOOM may monitor those installations and verify that they do not affect the use of Wi-Fi by other
13. TRADEMARKS AND INTELLECTUAL PROPERTY
- Intellectual property rights: Artistic interventions in LOOM spaces are protected by intellectual property rights, and users may not dispose of or make use of them in images or videos. The contract entered into with users does not contain any use right in their favour of those intellectual property rights, and their unlawful or inappropriate use will be considered grounds for termination of the To publish photos of LOOM facilities on social media, users agree to consult the space Host on items that may be protected by intellectual property rights.
- Corporate image: Each user must maintain their own corporate image without any distinguishing feature, sign, image or other item identifying LOOM being included in it, without LOOM’s prior written
consent. In the spaces, as regards the location and characteristics of the logo, following an agreement with LOOM, the customer logo may be incorporated to identify it in its space.
- LOOM as a registered trademark: LOOM is a registered trademark and is protected under applicable patent and trademark law. Any unlawful use of the LOOM trademark will be reported to our legal services so that appropriate protection measures may be taken, without prejudice to that conduct being processed as a breach of the user’s contract in question. Each user must also respect the trademarks of other LOOM
14. GOVERNING LAW AND JURISDICTION
These Internal Regulations will be interpreted in accordance with Spanish law. LOOM and the user, expressly waiving any other jurisdiction to which they might be entitled, submit to the exclusive jurisdiction of the courts of the city where the LOOM Space is located to resolve any disputes that may arise as regards the interpretation of and compliance with these Internal Rules.
