Privacy Policy
LOOM, in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, hereinafter GDPR, as well as in compliance with national legislation regarding the Protection of Personal Data, hereby informs you of the following aspects related to the processing of personal data through this Website:
| Basic Information on Data Protection | |
| Controller | Innovación Colaborativa S.L. (hereinafter, “LOOM”) |
| Purpose | We will use the data provided to respond to your enquiries, job applications, and also, if you wish, to keep you updated about our latest news through electronic communications |
| Lawful basis | Application of pre-contractual measures when you request information about our services and the consent you give us to keep you updated about our latest news through electronic communications |
| Recipients | We will share your data with service providers who help or support us, whether they are companies within the business Group to which LOOM belongs or external collaborators with whom we have reached an agreement |
| Rights | You may withdraw your consent at any time, as well as exercise the rights recognised in Articles 15 to 22 of Regulation (EU) 2016/679, as explained below |
| Additional information | We invite you to read our full Privacy Policy below to understand in detail how we will use your personal data and the rights you have in relation to it |
IDENTIFICATION OF THE DATA CONTROLLER
The data controller for the data collected through this website is Innovación Colaborativa S.L., hereinafter LOOM; registered in the Commercial Registry of Madrid, Sheet M-585568 Volume 32533 Folio 50. Tax ID No.: B87059358; address: Paseo de la Castellana, 257, 28046 (Madrid); telephone: 914 38 84 75; email: proteccióndedatos@melinprop.com .
PURPOSE AND LAWFUL BASIS OF THE PROCESSING
You are hereby informed that all data that LOOM requests or may request from you is necessary for the purposes described in this privacy policy, and failure to provide it would make it impossible to contact you or manage the request you make to LOOM. Likewise, LOOM reserves the right not to respond to or process requests that do not include the data requested from you.
On the Website, you may find information that may be useful for learning about the services offered by LOOM. In this regard, LOOM will only request and process the data necessary to handle the enquiry made, provide the contracted service, or initiate and maintain a commercial, contractual and/or pre-contractual relationship with you.
Below are the different purposes for which your personal data is processed and the bases that legitimise the processing:
Contact form:The personal data you provide through this form, or through any of the channels enabled by LOOM, will be processed solely for the purpose of responding to your enquiries about our spaces. The information collected is limited to identification data, contact details and data related to the request you make to us. The lawful basis for this processing is the pre-contractual relationship between the applicant and LOOM.
Room booking forms: The personal data you provide through this form will be processed solely for the purpose of handling the room booking request made. The information collected is limited to identification data, contact details and data related to the booking requested. The lawful basis for this processing is the pre-contractual relationship between the applicant and LOOM.
Free trial day form: The personal data you provide through this form will be processed solely for the purpose of handling the request for a free trial day in our spaces. The information collected is limited to identification data, contact details and data related to the booking requested. The lawful basis for this processing is the pre-contractual relationship between the applicant and LOOM.
Events form: The personal data you provide through this form will be processed solely for the purpose of handling the organisation of the event requested. The information collected is limited to identification data, contact details and data related to the event. The lawful basis for this processing is the pre-contractual relationship between the applicant and LOOM.
Keep me informed about our latest news form: Including your email address in the subscription form available on our website will be understood as a request or authorisation for the sending of commercial communications by electronic means, as provided for in Article 21 of the Information Society Services Act. Accordingly, you may receive commercial and advertising communications by email, with information about news and publications regarding LOOM’s activity that may be of interest, such as: openings of new spaces, services, plans, exclusive events and workshops offered in our spaces, etc.
Likewise, if you tick the box “I wish to receive LOOM updates by electronic means” included in each of the forms available on the website, you will start receiving commercial and advertising communications by email, with information about news and publications regarding LOOM’s activity that may be of interest, such as: openings of new spaces, services, plans, exclusive events and workshops offered in our spaces, etc. The lawful basis for this processing is the consent granted by the data subject to receive this type of communication.
- Careers portal form: The personal data you provide through this form will be processed solely for the purpose of managing your participation in a recruitment process to become part of the company and properly handling your application. The lawful basis for this processing is the application of pre-contractual measures.
ACCURACY OF THE INFORMATION PROVIDED
All information you provide as a User, including that provided during the resolution of the requested enquiry (by email or by telephone), must be truthful and accurate. For this purpose, you guarantee the authenticity of all the data you provide as a result of completing the various forms. In any case, you shall be solely responsible for any false or inaccurate statements you make and for any damage caused to LOOM or to third parties by the information you provide.
DATA RECIPIENTS AND INTERNATIONAL TRANSFERS
As a User, we inform you that the processing of personal data collected through this website does not involve international data transfers.
The personal data you provide to LOOM may be disclosed to the following categories of recipients:
– Third parties to whom LOOM is obliged to transmit information, such as public authorities, for the purpose of complying with the requirements of such authorities and applicable regulations, where appropriate.
– Companies that form part of the MERLIN PROPERTIES Group, for the purpose of properly managing your contractual or pre-contractual relationship, as a result of the centralisation of administrative and IT processes within the Group.
– Auditors, lawyers, accounting firms and other external consultants and providers of products or services to the company.
DATA RETENTION
Personal data processed on the basis of consent will be retained until the User withdraws such consent or requests the deletion of their data or objects to the data processing. The rest of the personal data will be retained for as long as the purpose for which it was collected remains in force, that is, to manage the booking or respond to the request.
Without prejudice to the foregoing, the data will be duly blocked, preventing its processing, except for making the data available to judges and courts, the Public Prosecutor’s Office or the competent Public Administrations, for the purpose of establishing any possible liabilities arising from the processing, and only for the limitation period applicable to such liabilities. Once this period has elapsed, the data will be deleted.
EXERCISE OF RIGHTS
As a User, you may withdraw your consent at any time and you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when the data is no longer necessary for the purposes for which it was collected, among other reasons. You may request the restriction of the processing of your personal data, in which case LOOM will only retain it for the exercise or defence of legal claims. In certain circumstances, for reasons related to your particular situation, you may object to the processing of your personal data. In such case, LOOM will stop processing it, except for legitimate reasons or the exercise or defence of possible legal claims. We also inform you of your right to data portability so that your data may be provided to the Data Controller you indicate to us. You also have the right not to be subject to automated decisions. In order to exercise the aforementioned rights you may:
- Send an email to: proteccióndedatos@melinprop.com with the subject line “Exercise of LOOM rights”, and provide us with a copy of your ID card or documentation proving your identity, as well as the right you wish to exercise. Send a letter addressed to the following postal address: Paseo de la Castellana 257, Madrid, 28046. In cases where you consider that, during the processing of personal data by LOOM, your data protection rights have been infringed, especially when you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es – C/ Jorge Juan, 6 de Madrid).
INFORMATION SECURITY
LOOM uses technologies appropriate to the current state of the art to protect your data and personal information; therefore, our website is stored on secure servers protected against the most common types of attacks. However, we remind you that no technology is invulnerable and that, therefore, you must take the means available to you to maintain the security level of your data. LOOM has adopted the technical and organisational measures necessary to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which it is exposed.
SOCIAL MEDIA
LOOM has profiles on some of the main social networks on the Internet (Twitter, Youtube, Instagram and LinkedIn), and is responsible in relation to the content published. Under no circumstances will LOOM extract personal data from social networks unless, as a User, we have obtained your specific and express consent to do so.
CHANGES TO THIS PRIVACY POLICY
LOOM reserves the right to amend this Privacy Policy in order to adapt it to legislative or case law developments, as well as industry practices. In such cases, the changes introduced will be announced on this page sufficiently in advance of their implementation.
CONTACT US
If you have any doubts or questions you would like to send us regarding the processing of your personal data, please do not hesitate to contact us at Paseo de la Castellana 257, Madrid, 28046, or at the following email address: proteccióndedatos@melinprop.com.
